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It refuses to load. They want you to pay bills online but their website is horrible.

It doesn't work. I click and it just sits there. Paying my bill is just a hassle. They can't even get their website to work.

Maybe I won't pay my bill until they actually fix this problem. And this is an ongoing problem. How hard is it to get a competent web designer in? I clicked on national grid's website and it's still loading.

And this happens no matter what computer I try to log in from.

I am sick of these pathetic issues.

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Leicester, England, United Kingdom #813204

all true, website never seems to work properly

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