It refuses to load. They want you to pay bills online but their website is horrible.
It doesn't work. I click and it just sits there. Paying my bill is just a hassle. They can't even get their website to work.
Maybe I won't pay my bill until they actually fix this problem. And this is an ongoing problem. How hard is it to get a competent web designer in? I clicked on national grid's website and it's still loading.
And this happens no matter what computer I try to log in from.
I am sick of these pathetic issues.