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Just moved into a new apartment a year ago. Called national grid to set up an account and pay my bills. They said it was all paid for and all set. So I left it at that, although it seemed fishy. Four months later I get mail saying I’m behind on payments. I pay the bill...
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1.1
#1354333
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National Grid - Where are my bills?!

National Grid never sends my monthly bills on time. But when they do they expect 2 months worth to be paid by the end of the month!! If your so *** concerned about getting paid each month how about sending the bills on time!!!!
1.0
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#1330171
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I called for MANY (8+) days in a row trying to let them know I moved. Every time I called they said their systems were down and to call back at a later time. When I tried to get a timeline for when to call the lady was rude and did not give me an estimate on when the...
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#1323501
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Had to call Cust. Serv. on a mistake on their part. They cannot get meter numbers coordinated with Unit numbers in multi unit house. The unit below me is on it's third owner since I moved here 8 years ago. When the first person moved out, N.G. send me a final bill. I...
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1.0
#1311708
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Stopping services with national grid is terrible. They are incompetent and can make sense of someone moving! They had my balance at zero to close the account Even though they have my new address (right down the street) I never get informed until a year later that a...
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#1304078
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New owners tried to have power transfered to their name and National Grid pulled the meter stating that it had to be underwriter inspected because of work performed over a month ago that National Grid stated it wasn’t necessary for underwriter Insp for the Little...
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1.0
#1295055
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For 3 wks now, a construction crew for the above co., has been working on Newell St in Greenpoint....excessive beeping!!!! ruining our quality of life....they told us that it would only take them a week...always lies!!!! We would like the machinery to be quieter...we...
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#1287033
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National Grid - Blackouts back to back
Gerritsen Beach Brooklyn,New York. We have had 3 blackouts in a matter of a week. The first one was for 9 hrs, the second one was for 4 hours, the third one was for 2 1/2 hours. They say our power is not even in N.Y. We have a generator on Gerritsen Avenue, but that’s...
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#1284315
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National grid/nightmare

National grid is the worst of all companies,they give you a 24 hour period to wait for service.They give no schedule no time period imprisoning you without any consideration for your time.Boycotting national grid would be a great idea.
2.1
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1279606
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Contact National Grid

Mailing Address:
National Grid
P.O. Box 11791
Newark, New Jersey 07101-4791
United States
Phone:
(800) 642-4272
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National grid installing gas lines in residential neighborhood with no prior notification to residents in neighborhood of work and health HAZARD to gas line. A gas line installation is being done 6/7/18 on Oakley street in Massapequa, NY 11758. The residents of this...
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Anonymous
Anonymous

Lol the company doesn't need your permission. It's not your property.

1.0
#1274345
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