Product: National Grid Residential Gas Supply Clear all filters (8 of 8 reviews match)
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We had an unexpectedly high gas bill for the last month. I keep telling them that we did not turn on the gas heating at all for the entire month, while at the same time when I'm in the basement observing the meter with no heat or hot water on, the meter still keeps...
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National Grid Residential Gas Supply
#1183155
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I work for Utility company in Florida and they do not charge any "delivery" fees. I feel that National Grid is a corporate scam and stealing money from hard-working Americans. People in Upstate NY need to start complaining to National Grid publicly so they will lower...
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National Grid Residential Gas Supply
#1183135
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National Grid - Nationals grid are scam artist

The fact that my electric and gas bill came to $12.25 because I conserve .. they have the nerve to charge a $50.00 usage fee making my bill $60 is rape. How can you even do that?!?
1.0
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National Grid Residential Gas Supply
#1101198
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National Grid - Waiting 3x24 hours

I have been waiting three days to get gas service restored to my house. The first day we missed it by ten minutes and was told they would return the second day waited all day and nothing. Then was told they came to the house and no answer. A lie. And today told that it was reset 24 hours at 9 am, still waiting all day and it is 10pm. Amazing customer service.
1.5
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National Grid Residential Gas Supply
#1086186
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We were notified by National Grid that they were replacing the pipes on our street. In the letter, they stated that at some point, when they switched to the new pipe, they would have to shut off our gas and to turn it back on, someone would have to be home. We never...
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National Grid Residential Gas Supply
#1040660
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I live in a shoebox apartment.I have electric gas with Nationalgrid. My bills ranged from $50-60 each month. Winter came and I never turned on the heat as our apartment is always hot, I cracked the window from November thru March. I rarely cook. You can understand why...
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1.3
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National Grid Residential Gas Supply
#1020749
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I was just told by National Grid Executive Miss Dawn to "move out of NY if I dont like national grid". She works at 1 metrotech and was shamelessly adamant. Technically, she was calling me back about my complaint about their service. They made me sit in car for 16...
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1.0
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National Grid Residential Gas Supply
#960362
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I closed my property on 9/27/16 and took over the utility account on the same day. I reported the gas leak, I was hoping they would fix and co-operating the necessary correction. A person with full of attitude came by and gave me 3 tickets. I have to hire license...
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1.0
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National Grid Residential Gas Supply
I didn't like
  • Supervisor mr lee is the worst customer service ever
  • Rude and incompetent customer service
  • Rude customer service
#957421
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