Manufacturer: National Grid Category: Electricity Supply Clear all filters (7 of 7 reviews match)
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I call National Grid to get the cancelled account back in my name. They give me an appointment three days later. I explain: the tenants are without heat and hot water PLUS they have a child under 2. I'm told nothing can be done. My very patient, cold tenants wait all...
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1.0
Product
National Grid Residential Electricity Supply
I didn't like
  • Customer service
#1052388
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Me and my children were living in a home that my husband shared with us as well he up and left us one day and three weeks later my electric got shut off will come to find out he never paid the bill I wasn't working at the time so he was in charge of all that well with...
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1.6
Product
National Grid Residential Electricity Supply
#1004006
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5 days before christmas i get a 72 hour notice to be shut off I am a mother of four kids and was told it does not matter if you have kids.Ok but what about the fact that it is 10 degrees outside? In which I was told that did not matter either. Now I have to figure out...
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offconsumerpissed
off***sumer***ed

If you are getting a disconnect notice - whether it's five days before Christmas or 364 days away from Christmas - then you've not paid your bill in quite some time. YOU chose...

1.0
Product
National Grid Residential Electricity Supply
#976814
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They shut my power without considering I have a baby at home. I came home and called them to make payment and still nobody showed up till the next day. National grid you guys are bunch of idiots put to gather to make life miserable for your consumers . I hate this...
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Anonymous
Anonymous

Did you think that having a baby gives you permission to not pay your bills? Alas, not true. Do you think that the power company knows everybody that lives in every house? ...

1.0
Product
National Grid Residential Electricity Supply
#897064
Reply to reviews
Natty Grid was fixing a pole and shut off electricity for about an hour around 10:00 am 4/25/2016 (is what I gather from neighbors - i came home after 4:00pm).Well, I have 3 desktops, 4 routers, 3 flat screens, a monitor, Directv boxes and an Airwave box for Sprint...
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rollo2016
rollo2016

You might try filing a claim with your homeowner's insurance.

2.8
National Grid East Longmeadow, Massachusetts
Product
National Grid Residential Electricity Supply
I liked
  • Prices are reasonable
I didn't like
  • Service
#837256
Reply to reviews

National Grid - Field collection's gas company

#1076295
1.0
Details
No such thing they just shut of poeple who ar100 percent disabled and serious illness .they dont knock on door nothing
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National Grid Residential Electricity Supply Review

#887784
2.1
Details
Absolutely hate their "peak event" days. Nobody actually benefits except for them, bunch of greedy CEO's. They make the time frames so long people have no choice but to pay 5X the amount to cook or do laundry on days it's hot out. Disgusting company wish there were more/better options in the area I would drop them in a second
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Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website