Billing Practices
Customer service
Price Affordability

I called National Grid to have the electricity turned on. I have an elderly person with asthma who needs an ac.

They said they would not be able to do any thing til Wednesday. Of course they could have helped her. But they don't really care. If it were their family, they would've had turned on.

If there's another company out there, I would leave national grid in a heart beat. Because they suck.

This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with National Grid. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

This person also mentioned the following companies PSEG or Elizabethtown Gas that you may also consider. Also, you can continue reading comments about National Grid.

Check out the best and the worst companies in Utility category for more informed decision or compare National Grid to other companies on our site.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment
You May Also Like