National Grid is a nightmare to deal with if you rent a home out to tenant. They refuse to tell you when they are coming to do work, and they refuse to call you to let you know its completed. It is therefore impossible to schedule anything ahead of time. The only way...Read more
National Grid - Terrible
Most uneducated nastiest people I ever felt with ,
National Grid - My experience with them
5/31/2018 they are some of the nastiest and stupidest people I ever felt with, *** no class
I've had a shared metering investigation for over a year now spoke with someone who explained situation because I didn't stay in my current residence he is no longer reliable for charges B's I spoke with the national grid representative my self she said he would be...Read more
Well I have to say this, I have been concerned for years that I was being over billed the truth came to light when we went solar. National Grid was saying that we used 1000kw, 1200kw, 1800kw a month, depending on the Time of year. Would you believe since going solar we...Read more
NATIONAL GRID REQUESTED ACCESS TO SEVERAL BROOKLYN RESIDENTS FOR OUTSIDE GAS LINES. THEY DISCOVERED A CARBON MONOXIDE LEAK IN MY HOME. WE SCHEDULED PLUMBER TO REPAIR PROBLEM HOWEVER NATIONAL GRID REFUSED TO WAIT. THEY CLOSED MY LINE FRIDAY AFTERNOON, WE PLEADED WITH...Read more
Yes! My meter was cut off for non payment and even when I offered to make payment, the call center rep told me I would have to wait 3 days to get back my gas connection. I told her I could not cook food and there is no heat and I'm sick but she said not even the...Read more
National Grid - Over charged on electric bill
Last month bill national grid showed that I used 600 kwhs and charged me $103.00. This month bill says I used 902 kwhs and charged me $263.00. I don't understand how my electric bill can go up by $160.00 when I haven't even had my electric heat on in over a month and I haven't been using any new appliances that would use alot more electricity.
National Grid complaint
National Grid came to my house, shut down my electricity and some few other houses in the neighborhood without informing me that my services will be temporary off until tomorrow. I have a sick father at home on IV and now we have no electricity to run the pump. You guys are *** trash and always will be trash. *** retarded ***
I moved from staten Island in Dec 2017. Called customer service to advise moving date. I was advised to let the buyer call and change account to his name rather than stop service ( to avoid damage due to freezing). on closing day buyer told my lawyer service change has...Read more
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