filters
state:
Show
city:
Show
product:
Show
National Grid is a nightmare to deal with if you rent a home out to tenant. They refuse to tell you when they are coming to do work, and they refuse to call you to let you know its completed. It is therefore impossible to schedule anything ahead of time. The only way...
Read more
#1272498
Reply to reviews
Show

National Grid - Terrible

Most uneducated nastiest people I ever felt with ,
1.0
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Value for money
Website
#1268785
Reply to reviews
Show

National Grid - My experience with them

5/31/2018 they are some of the nastiest and stupidest people I ever felt with, *** no class
#1268781
Reply to reviews
I've had a shared metering investigation for over a year now spoke with someone who explained situation because I didn't stay in my current residence he is no longer reliable for charges B's I spoke with the national grid representative my self she said he would be...
Read more
1.0
#1267618
Reply to reviews
Well I have to say this, I have been concerned for years that I was being over billed the truth came to light when we went solar. National Grid was saying that we used 1000kw, 1200kw, 1800kw a month, depending on the Time of year. Would you believe since going solar we...
Read more
#1255203
Reply to reviews
NATIONAL GRID REQUESTED ACCESS TO SEVERAL BROOKLYN RESIDENTS FOR OUTSIDE GAS LINES. THEY DISCOVERED A CARBON MONOXIDE LEAK IN MY HOME. WE SCHEDULED PLUMBER TO REPAIR PROBLEM HOWEVER NATIONAL GRID REFUSED TO WAIT. THEY CLOSED MY LINE FRIDAY AFTERNOON, WE PLEADED WITH...
Read more
#1250050
Reply to reviews
Yes! My meter was cut off for non payment and even when I offered to make payment, the call center rep told me I would have to wait 3 days to get back my gas connection. I told her I could not cook food and there is no heat and I'm sick but she said not even the...
Read more
Anonymous
Murphy

Making "a payment" is all well and good but you must do it BEFORE they cut the power. Since you claim to be "sick" (cold, flu, permanent disability, what ? ) there are most ce...

1.5
#1242216
Reply to reviews
Show

National Grid - Over charged on electric bill

Last month bill national grid showed that I used 600 kwhs and charged me $103.00. This month bill says I used 902 kwhs and charged me $263.00. I don't understand how my electric bill can go up by $160.00 when I haven't even had my electric heat on in over a month and I haven't been using any new appliances that would use alot more electricity.
1.0
Details
Billing Practices
#1238729
Reply to reviews
Show

National Grid complaint

National Grid came to my house, shut down my electricity and some few other houses in the neighborhood without informing me that my services will be temporary off until tomorrow. I have a sick father at home on IV and now we have no electricity to run the pump. You guys are *** trash and always will be trash. *** retarded ***
1.0
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1235409
Reply to reviews
I moved from staten Island in Dec 2017. Called customer service to advise moving date. I was advised to let the buyer call and change account to his name rather than stop service ( to avoid damage due to freezing). on closing day buyer told my lawyer service change has...
Read more
#1227197
Reply to reviews