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I was driving along RT 18 in Weymouth Massachusetts. This man passed me on the right, flying like a bat out of ***. At the next set of lights this time I was in the right lane him on the left, he then came flying up behind me beeping his horn. I let him pass me and he...
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1.0
#1063712
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While not as severe, I have a similar issue. My tenants shut off the gas, and we were late calling. Our bad. We called on Saturday of Memorial Day. Of course, National Grid doesn't work Saturday. (How does a service with so many retail customers not offer customer...
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#1054732
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I own a two family rental in Bristol RI. One of my tenants departed early and broke his lease, terminating his electric without notifying me. That termination severed electricity to the single boiler, which provides heat and hot water to both apartments. My good tenant...
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1.0
I didn't like
  • Poor customer service
#1052388
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National Grid - Horrible service

National Grid
#1061610
Customer service is rude unprofessional and over charge
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National Grid - Cancelation fee

National Grid
#1057160
I was charged early cancelation fee unlawfully
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National Grid - Rude agent

National Grid
#1052480
1.8
When i called to complain.Told that because i had called previously.(concerning my bill and in response to them calling me!)i was told that i would be accused of harressment ! I just wanted to file a complaint
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Short Review for October 04, 2016, Pc_other

National Grid
#930675
It's a shame that you are not allowed to speak to a supervisor and after 5 days still have not received a call back
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National Grid - Beyond Rude and Unprofessional
Thursday night May 18th after a terrible wind storm a tree on my front lawn took down the utility post also in my front yard along with all the electrical/utility wires on the side of my house. After 18 hrs of Verizon, National Grid, DPW, Fire Dept and my own...
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1.0
#1049821
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We were notified by National Grid that they were replacing the pipes on our street. In the letter, they stated that at some point, when they switched to the new pipe, they would have to shut off our gas and to turn it back on, someone would have to be home. We never...
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#1040660
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I live in a shoebox apartment. I have electric gas with Nationalgrid. My bills ranged from $50-60 each month. Winter came and I never turned on the heat as our apartment is always hot, I cracked the window from November thru March. I rarely cook. You can understand why...
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1.3
#1020749
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Me and my children were living in a home that my husband shared with us as well he up and left us one day and three weeks later my electric got shut off will come to find out he never paid the bill I wasn't working at the time so he was in charge of all that well with...
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1.6
#1004006
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I pre posted my January bill on National Grid's web site. They still called me looking for January and February's payment. I told them that I posted the January payment on their website but they said that they could not see the payment posted. they said they now wanted...
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#1000307
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5 days before christmas i get a 72 hour notice to be shut off I am a mother of four kids and was told it does not matter if you have kids. Ok but what about the fact that it is 10 degrees outside? In which I was told that did not matter either. Now I have to figure out...
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offconsumerpissed
off***sumer***ed

If you are getting a disconnect notice - whether it's five days before Christmas or 364 days away from Christmas - then you've not paid your bill in quite some time. YOU chose...

1.0
#976814
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I've always had issues with #nationalgrid every time I call there is some kind of problem today we had the electrician come fix the issue and when he called to have them turn it on they said we weren't in their system and proceed to say they can't turn it in without an...
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2.4
#971194
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